Amy & Aron's

If you are involved in the tourism and hospitality industry then it’s likely that you are still writing things down manually even though there is technology out there to help you run a more efficient and effective business. It can be difficult moving away from something that you feel works really well to something that is more technological and so you may be averse to technological changes. Many business owners in Australia want to provide customers with the personal touch because they feel that it is something that is missing in today’s business world and it can be the one thing that makes them stand out from their closest competitors.

While this is certainly true, it would make a lot more sense if you could switch to an online booking system that provides convenience and ease of use for your customers. You should know that you can get online tour booking software that can do all of the hard work for you so that you don’t have to. The important thing right now is that you select the right one for your particular business to ensure business success and this is certainly a big change and a commitment to make and so the following are just some of the top reasons why your business should be using an online booking system.

• Open 24 hours a day - At the moment, when you pull down the shutters on your business for the evening or the weekend then you are unable to drum up any more business because customers can do business with you. Your Australian business is suffering because of this and if you were to set up an online tour booking system then your business will be open for 24 hours a day, seven days a week and 365 days of the year. You do not want to be missing out on any opportunities that your competitors will be taking advantage of.
• You get a lot more bookings - If you continue to do things manually then your business will suffer as a direct result. Accepting bookings and writing them down in a book leaves you open to people cancelling and not even showing up at all. If you set up an online booking platform then the whole process will be handled for you and the system can actually send messages to their smartphones and their email accounts reminding them that they have booked an event and that they shouldn’t miss it.

Having an online tour booking system in place also allows you to up-sell to your current customers and while they are booking their particular activity online, the system can offer them other add-ons that can add value to their whole experience and can create new profits for you. You can also set up the system so that a partial payment is required for any booking and the customer will not get this back should they cancel at the last minute or just not turn up at all.